Terms & Conditions

Terms & Conditions

Welcome to Khadija Perfume.

By accessing or using our website and purchasing our products, you agree to these Terms & Conditions.

1. About Our Products

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, and other information displayed on our website are accurate.

However, minor differences in color, packaging, appearance, or presentation may occur.

2. Product Availability

All products are subject to availability.

We reserve the right to discontinue, replace, or modify products without prior notice.

If an item becomes unavailable after you place an order, we will contact you regarding the available options.

3. Prices

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change prices at any time.

The price applicable to your order will normally be the price displayed at the time you complete your purchase.

4. Orders

Submitting an order constitutes a request to purchase the selected products.

We reserve the right to refuse or cancel an order where there is a legitimate reason, including:

  • Product unavailability
  • Incorrect pricing or listing information
  • Suspected fraudulent activity
  • Incorrect customer information
  • Delivery limitations
  • Other operational or legal reasons

If we cancel a prepaid order, any applicable refund will be processed accordingly.

5. Payments

We may offer payment methods including:

  • Cash on Delivery
  • Bank transfer
  • Online payment
  • Other payment methods displayed at checkout

Customers are responsible for providing accurate payment and contact information.

6. Delivery

Delivery estimates are provided in good faith but are not guaranteed.

We are not responsible for delays caused by circumstances outside our reasonable control, including courier delays, severe weather, public holidays, strikes, natural disasters, or other unforeseen events.

7. Customer Responsibility

Customers are responsible for:

  • Providing correct contact information
  • Providing a complete delivery address
  • Checking their order information before placing an order
  • Following reasonable product-use instructions

8. Intellectual Property

All website content, including:

  • Logos
  • Brand names
  • Product photographs
  • Graphics
  • Text
  • Designs
  • Videos
  • Marketing materials

is owned by or licensed to Khadija Perfume unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

9. Website Use

You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

We reserve the right to restrict or terminate access where necessary to protect our business, customers, website, or legal rights.

10. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be posted on this page with the revised effective date.

11. Governing Law

These Terms & Conditions shall be interpreted in accordance with applicable laws of Pakistan.

Where applicable, consumer rights and protections under relevant provincial and federal laws will continue to apply. Pakistan's e-commerce policy framework specifically emphasizes consumer protection, transparency, complaint handling, and applicable legal compliance